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Re: Pushbullet - Websocket error - call to SSPI failed

Posted: Sun Feb 24, 2019 1:00 pm
by RobLatour
Pushbullet - has confirmed the issue is on their end:
https://www.reddit.com/r/PushBullet/com ... it-android

We have had to update our SSL certificate due to its expiring very soon. All services have taken the new cert just fine other than our Windows desktop app.

We have found the issue in Windows .NET and a workaround which we will have out very soon. Unfortunately we need to wait to get a new signing certificate for our Windows app to prevent virus scan issues incorrectly flagging it as a virus. Once we get that, the update will be out asap. Should not be more than 24 hours.

Re: Pushbullet - Websocket error - call to SSPI failed

Posted: Sun Feb 24, 2019 2:05 pm
by Disorder
I am adding to the list for this problem which occurred today 24 February 2019.
I have read that apparently it is in a certificate problem that should solve those of Pushbullet, but since I tried to change the Access Tokens (without success), if the thing is resolved I will have to request another Access Tokens or even reset it? And what does it mean to reset the Access Tokens?
Thanks for any news regarding this.

Disorder

Re: Pushbullet - Websocket error - call to SSPI failed

Posted: Sun Feb 24, 2019 2:11 pm
by bobsmith
Rob, thanks for tracking down the issue with Pushbullet. Would it be helpful to add the inner exception to the session log in case something like this happens again in the future? Just curious if the inner exception would have made it more obvious for users with some familiarity with websockets that the failure is on the Pushbullet side.

Re: Pushbullet - Websocket error - call to SSPI failed

Posted: Sun Feb 24, 2019 2:22 pm
by RobLatour
Disorder - you should not need to request another access token; I did this myself as part of my effort to debug it before I knew what the problem was.

Re: Pushbullet - Websocket error - call to SSPI failed

Posted: Sun Feb 24, 2019 6:23 pm
by jony
Might consider telling Pushbullet to add a Status page...

As part of my very first troubleshooting, I did a Google search for any recent "pushbullet" entries, a Google News search for "pushbullet", and I even went to their Twitter account. Nothing. I did not think to look to Reddit, but I will next time [for Pushbullet]...

Re: Pushbullet - Websocket error - call to SSPI failed

Posted: Sun Feb 24, 2019 6:29 pm
by RobLatour
jony, you can send your feedback to them here: https://www.pushbullet.com/support

Re: Pushbullet - Websocket error - call to SSPI failed

Posted: Sun Feb 24, 2019 6:31 pm
by RobLatour
bobsmith: thanks for your suggestion, but I'm not sure that this particular error can only be triggered by the events of today.

Re: Pushbullet - Websocket error - call to SSPI failed

Posted: Sun Feb 24, 2019 7:34 pm
by bigboss97
Yesterday I was trying Push2Run for the first time and got the same error. I tried shutting down firewall and other things without success. Luckily, I found this :lol:
Thank you for the effort of Push2Run, great stuff!

Re: Pushbullet - Websocket error - call to SSPI failed

Posted: Sun Feb 24, 2019 8:40 pm
by jasoncollege24
Thanks for the redirect to the pushbullet SSL cert issue. I find it a bit strange that they say it effects their windows desktop app, because I have that installed, and I haven't had any problems with it at all. Still works just like it did before the 23rd.

Re: Pushbullet - Websocket error - call to SSPI failed

Posted: Mon Feb 25, 2019 12:50 am
by aurelbdx
Pushbullet works again!! :)